Frequently Asked Questions
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- Frequently Asked Questions
Afriktrip is an online marketplace for travelers to find and book amazing tours, activities, and things to do in African countries for the holiday. We are the best way for you to find the best travel tours & activities deals.
Booking works pretty easily.
Search and find your preferred tour or activity, fill in the relevant information such as date, the number of tourists, click 'Book' and continue to the payment page. Once you pay, the booking is complete and you can begin to pack your bags.
This is a new feature we just launched at Afriktrip that allows you to book and reserve a tour date and space today and pay closer to the date the tour & activities will begin. To use this feature, kindly select bank transfer on your tour checkout page.
They are called Afriktrip Partners. They are tour guides and operators with a registered tour business in the African country they operate in, and have got experience with serving tourists from all over the world.
To become a partner, kindly visit http://afriktrip.com/partner to get started on the process.
Not all the tour operators you find online are legit or will give you the best service. We take the pain to filter, vet them, and only allow the best work with Afriktrip. Apart from that, we guarantee the safety of your booking when you book with us, just in case a dispute comes up (which can be messy), and most importantly because we automate the whole booking process.
After you make payments for the booking, you will receive an email with the tour ticket attached. The tour booking will also be visible in your "Booking History" on your profile dashboard.
Yes, bookings can be canceled.
At Afriktrip, we do not charge for a booking cancellation, however, some of our tour partners charge around 10% - 20% of the booking fee for cancellation. Do ensure you contact them to ask about their cancellation fee and the timeline.
Yes, the tour guide can be contacted via the "Ask a Question" button just below the tour price on the website. Kindly endeavor to keep all conversations on the website for reference purposes.
Yes. The Afriktrip site is a secure site, and we also use secured payment options such as Stripe, Paystack, etc. So all the details entered as part of your booking are stored safely.
Yes. All the prices of the tours & activities on the site are per person. Most of the tours require a minimum of 2 travelers to make a booking.
We do not accept cash payments, all payments must be made online and via card.
You can make a complaint by sending us a mail to
[email protected] We aim to get back to our customers within 2 working days after receiving the complaint.
